UX Research

User Experience Insights for Better Design

Conduct usability research and user interviews at scale, then transform findings into actionable design recommendations.

90%

Reduction in scheduling overhead

5x

More user interviews

48hrs

From interviews to insights

How Teams Use Qualz for UX Research

Usability Testing

Understand user mental models and identify friction in task flows.

User Journey Research

Map end-to-end experiences and identify moments that matter.

Feature Validation

Validate concepts and prototypes before development.

Design Sprint Research

Rapid user research to inform design sprint decisions.

Real Results from Real Research

See how organizations like yours have transformed their research capabilities.

Enterprise Software

Design System Validation

The Challenge

A design team needed to validate a new design system with 150+ internal users across 8 departments before rollout.

The Solution

Used AI interviews with persona lens and journey pain lens to understand adoption barriers and usability issues per user type.

Results

  • Interviewed 180 users across all departments in 2 weeks
  • Identified 12 critical usability issues before launch
  • Created 4 distinct user personas with validated needs
  • Reduced post-launch support tickets by 60%

We caught issues that would have cost us months of rework if discovered post-launch.

Design Systems Lead

FinTech

Mobile App Redesign Research

The Challenge

Understanding user mental models and navigation patterns before a major app redesign.

The Solution

Conducted AI interviews with empathy mapping and Jobs-to-Be-Done lenses to understand user goals and frustrations.

Results

  • Completed 200 user interviews in 3 weeks
  • Mapped 6 distinct user journeys with pain points
  • Identified that 40% of users had workarounds for a single feature
  • Redesign increased task completion rate by 35%

Why Choose Qualz for UX Research

  • Conduct usability interviews at scale
  • Identify UX patterns and friction points
  • Generate persona insights automatically
  • Create empathy maps from interview data

UX Research

User experience insights for better product design

Elevate your user experience research with AI-assisted interviews and analysis. Get actionable insights to improve your product design.

Get Started

Ready to Transform Your UX Research?

Schedule a demo to see how Qualz can help you conduct better research at scale.