Immediately. After our initial strategy call to ensure we're a good fit, we can kick off your project. You'll be introduced to your dedicated expert, and we can begin scoping your first research question that same day.

We use top-notch agentic AI algorithms developed in-house at qualzAI. Our AI moderators are trained to be relentlessly curious and completely unbiased, avoiding the common pitfalls of human-led interviews like unintentionally leading questions. This ensures consistently high-quality, objective data, which is then reviewed and synthesized by your dedicated human expert.

Our credibility rests on two pillars: expert oversight and verified participants. While we use AI for efficiency, every study is designed and synthesized by a human expert. All insights are tied directly back to verifiable statements from real participants. If you're ever unsatisfied with a participant's quality, we'll replace them at no cost.

We source participants from leading panel providers like Respondent and User Interviews, our own verified panel, or your own customer list. For hard-to-reach audiences (e.g., C-level executives), we provide an upfront assessment of recruitment feasibility, cost, and timeline.

An "Insight Sprint" is perfect for getting a fast, decisive answer to a single, critical question. A subscription builds a continuous "research drumbeat" in your company. Many of our clients start with a Sprint to see the value, then upgrade to a subscription for ongoing insights.

Yes. Our "Growth Partner" subscription is designed for teams that want to build a continuous customer feedback loop. You get a dedicated expert, a set number of studies per quarter, and a strategic partner to help plan your research roadmap. It's the best way to embed customer insights into your regular workflow. Book a call to discuss which option is right for you.

We excel when you have a clear idea of your Ideal Customer Profile (ICP). If you're still in the early ideation phase, we might not be the perfect fit just yet. However, if you have a target user in mind you want to test, let's have a conversation.

We accept credit card or invoice payments, with discounts available for annual prepayment. Participant incentives and any third-party panel fees are passed through at cost, and we handle the administration.

We are committed to delivering insights on schedule. If we miss an agreed-upon deadline for your final report due to our own delays, we offer a 100% refund for that project or month of service.

Participant privacy is paramount. We can ask participants if they consent to a follow-up from your sales team. If they agree, we are happy to share their contact details at no extra cost. This is entirely opt-in for the participant.